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Support

Questions, bugs, or anything else about Fur & Suits — here's how to get help.

Contact us

For bug reports, purchase issues, or any question not answered below, email us directly and we'll get back to you personally:

Frequently asked questions

How do I play?

Check out the full How to Play guide for a walkthrough of setup, guessing, taking sets, and scoring. The same reference is available any time from the Rules link in-game.

I found a bug, or the game froze / crashed

Sorry about that — email support@jtmek.com with what happened, what device you're on (iOS or web browser), and, if you can, what you were doing right before it happened. Screenshots help a lot.

I paid for "Remove Ads" but I still see ads

This is usually fixed by restarting the app, or by using the "Restore Purchases" option in the app's settings if one is present. If ads are still showing after that, email support@jtmek.com with your device type and roughly when you purchased, and we'll sort it out.

Do I need an account to play?

No. There are no accounts, logins, or passwords. You just pick a display name and avatar when you start or join a game.

A multiplayer room disconnected or disappeared

Multiplayer rooms are temporary and are automatically deleted 24 hours after creation — see our Privacy Policy for details. If a room dropped unexpectedly before that, it was likely a connectivity hiccup; just start a new room and share the fresh code with your friends.

What data do you collect, and how do I ask about it?

See our Privacy Policy for a full plain-language explanation. For any privacy-specific question, email support@jtmek.com.

Fur & Suits is built and maintained by a solo developer as a side project. We read every support email personally and generally respond within a few days.